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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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michael summers

November 1, 2025

5  out of  5
rating by michael summers
"Jeremy at this office is super excellent he is always checking on us and making things are going well. Only one claim in 7 years and they always put forth effort"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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THE HEASTAN’S

October 29, 2025

5  out of  5
rating by THE HEASTAN’S
"Super nice ppl ! And will help u with all of ur insurance needs ! Easy to contact as well that’s always a plus ❤️"
We responded:
"That’s great! I am happy to hear we helped you with all your insurance needs. We try to be kind and help explain all your coverage. Thank you for the great review. "
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Bryce Stanley

October 29, 2025

5  out of  5
rating by Bryce Stanley
"Matt and his team are great to work with! Highly recommend if you’re tired of a 1-800 insurance company."
We responded:
"Wow Bryce, thank you for the great review. This is one of our key points we try to highlight for people. "
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Carmen Mendenhall

October 14, 2025

5  out of  5
rating by Carmen Mendenhall
"Matt is so great to work with. He is does a great job at finding you all the discounts available or working different policy's to find the best price."
We responded:
"Thank you Carmen! We thrilled you had such a great experience. "
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Jasmine Cash

October 3, 2025

5  out of  5
rating by Jasmine Cash
"Great people to work with!"
We responded:
"Thank you Jasmine! We appreciate having great customers like you. "
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Kyle Van Dyke

September 30, 2025

5  out of  5
rating by Kyle Van Dyke
"Great people who are very easy to work with."
We responded:
"Thank you Kyle. We appreciate you as a customer and hope all is going well. "
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Nikki McKim

September 16, 2025

5  out of  5
rating by Nikki McKim
"We truly appreciate the excellent service we’ve received from Matt and Jeremy at State Farm. They were incredibly helpful during our recent roof replacement following last year’s hailstorm, making the process much smoother. They’ve also been quick to respond to any car insurance questions we’ve had, always going the extra mile to help us out. We know we never have to worry when we leave everything up to them."
We responded:
"Thank you, Nikki, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jason Bredemeier

September 16, 2025

5  out of  5
rating by Jason Bredemeier
"The State Farm in Falls City always provides fantastic service! Matt and Jeremy have helped us with our insurance needs anytime that we have had issues with our home or cars. They are the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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McCartney Auto Body

September 15, 2025

5  out of  5
rating by McCartney Auto Body
"Great experience and easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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McCartney Auto Body

September 15, 2025

5  out of  5
rating by McCartney Auto Body
"Great experience and easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Morgan Hillyard

September 11, 2025

5  out of  5
rating by Morgan Hillyard
"Jeremy went above and beyond to help me save money on my home and auto insurance. He’s always honest and makes sure you know everything about your police. I am grateful for this group helping me along the way."
We responded:
"Thank you so much, Morgan! We’re thrilled to hear Jeremy was able to help you save money and provide clarity on your policies. We truly appreciate your trust in our team and look forward to continuing to be here for you whenever you need us."
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Don Hogue

September 3, 2025

5  out of  5
rating by Don Hogue
"Matt Kirkendall - State Farm Insurance agency has been a huge supporter of our community's events. Monetary supporter of youth basketball camps, tee box sponsor for or annual athletic golf fundraiser. Matt is a Falls City High School graduate and continues to support his alma mater. Matt and all of his team are huge part of what Falls City is about."
We responded:
"Coach, thank you so much for your kind words and for taking the time to leave this review. It means a lot coming from someone who has had such a big influence on my life and so many others in our community. Falls City has always been home, and being able to give back to the programs, teams, and kids that shaped me is truly an honor. I’m grateful for the support of my team here at State Farm and proud that together we can continue to invest in the future of Falls City."
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Kevin Malone

August 27, 2025

5  out of  5
rating by Kevin Malone
"Jeremy always provides fast, courteous and quality responses to my inquiries."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonya Janke

August 25, 2025

5  out of  5
rating by Tonya Janke
"Whenever I have a question, Mr. Kirkendall or his team respond promptly. Thanks for being AMAZING! You deserve more than 5 stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise Daake

August 25, 2025

5  out of  5
rating by Denise Daake
"Jeremy is always helpful and very knowledgeable about the insurance business. He can answer your questions and is quick to help with requests. This is truly the benefits of living in a small town."
We responded:
"Thank you so much, Denise! We’re grateful for your kind words about Jeremy. His knowledge and dedication to helping our clients truly make a difference, and we’re glad you feel the benefit of that small-town care and service. We appreciate your support and trust!"
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Nancy Klaus

August 22, 2025

4  out of  5
rating by Nancy Klaus
"Great Home Grown Bunch"
We responded:
"Thank you, Nancy! We appreciate your support and are so glad you see us as a great home-grown bunch. We’re proud to serve our community and are grateful for your kind words! "
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Doug Goltz

August 19, 2025

5  out of  5
rating by Doug Goltz
"Always appreciate the professionalism and timely service. Thanks."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cindy Wisdom

August 18, 2025

5  out of  5
rating by Cindy Wisdom
"Very friendly and knowledgeable. Able to promptly help when needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Uher

July 29, 2025

5  out of  5
rating by Matthew Uher
"State Farm of Falls City and Agent Matt Kirkendall and Co. are wonderful to work with and are always willing accommodate us as clients. Thanks Matt!"
We responded:
"Thank you so much for your kind words and support. It means a great deal coming from someone who has been such an important mentor and coach in my life. We truly appreciate your trust and are always here to accommodate your needs. Looking forward to continuing to work together!"
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Mary Clark

July 10, 2025

5  out of  5
rating by Mary Clark
"I have used State Farm for over 30 years and have never been disappointed by their coverage, helpfulness, and friendliness"
We responded:
"Thank you Mary!"
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Erik McNeely

July 7, 2025

5  out of  5
rating by Erik McNeely
"I have been working with this agency helping their customers get their properties restored. The entire staff have been very helpful and go out of their way to help take care of their customers.Very professional as well! Top notch the whole way around!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kim Riggs

July 4, 2025

5  out of  5
rating by Kim Riggs
"Abigail is wonderful!"
We responded:
"Thank you Kim. We are lucky to have Abigail on our team! "
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Tim Boatright

July 4, 2025

5  out of  5
rating by Tim Boatright
"Abigail was a pleasure to work with!"
We responded:
"Thank you Tim! Abigail is a bright young lady and you can tell she was raised by exceptional parents. "
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lori Balke

July 3, 2025

5  out of  5
rating by lori Balke
"Great people to work with! The staff has renewed my faith in State Farm!"
We responded:
"Thank you Lori! Jessica said it was great speaking with you today."
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Valerie Buckminster

June 30, 2025

5  out of  5
rating by Valerie Buckminster
"I've held all of our insurance policies with State Farm for over 30 years. The customer service alone will keep us there another 30! The agents and office staff are very efficient in their work and always go above and beyond our expectations."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"