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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristy Richardson

February 9, 2026

5  out of  5
rating by Kristy Richardson
"Great experience working with this agency. Courtney was great to talk to and definitely customer focused. She answered all questions that we had and helped us make the right choice for our car insurance. Definitely glad we switched to State Farm and chose this agency to help us."
We responded:
"Thank you so much for the kind review, Kristy. We truly appreciate you taking the time to share your experience with us. Courtney does a fantastic job taking care of our customers, and I am glad she was able to answer your questions and help you feel confident in your insurance choice. We're grateful you chose our agency and State Farm, and we look forward to being here for you anytime you need us. "
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Darlene Merz

January 30, 2026

5  out of  5
rating by Darlene Merz
"I was pleased to get a quick response for my request of statements paid from State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Larry

January 22, 2026

5  out of  5
rating by Larry
"Been with Matt and his team for a few years because they were highly recommended to me by a friend. Worth the drive from Missouri. Friendly knowledgeable people with great service. Received a new roof after a hail storm a couple of years ago. No hassle, just friendly professional service! Eager to answer all questions,"
We responded:
"Thank you for the kind words, Larry. We appreciate having customers just like you. Let us know if there is anything we can help you with. "
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T Beckner

January 13, 2026

5  out of  5
rating by T Beckner
"My agent is Jeremy Kirkendall. He and Hunter Larson do a wonderful job fulfilling all my insurance needs. Great communication and very knowledgeable. Highly recommend!"
We responded:
"Thank you Tammie! I am glad we are meeting your expectations."
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Kris Fruhling

January 13, 2026

5  out of  5
rating by Kris Fruhling
"Agents are friendly and knowledgeable. I was mainly working with Jeremy. I would highly recommend."
We responded:
"Thank you, Kris, for the 5 star review. We appreciate your trust in our team and are glad Jeremy was able to assist. We’re always here if you need us. "
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Todd Feldmann

January 12, 2026

5  out of  5
rating by Todd Feldmann
"Excellent Employees and friendly service"
We responded:
"Thank you Todd! Let us know if there is anything else we can assist you with. "
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Taylor Ellison

January 9, 2026

4  out of  5
rating by Taylor Ellison
"This was my first experience working with this office and Courtney was extremely helpful! Highly recommend. Great people and great service!"
We responded:
"Thank you, Taylor. We are so glad you had a positive experience with our office. Courtney will appreciate the shout out, and we truly value your recommendation. "
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Regina Kirkendall

January 8, 2026

5  out of  5
rating by Regina Kirkendall
"They have been very helpful with all the changes we have had to make with our insurance lately. So easy to work with."
We responded:
"Thank you so much, Regina. We are glad our office was able to assist you with your insurance."
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Greg Phroper

December 21, 2025

5  out of  5
rating by Greg Phroper
"There great insurance company till they keep raising price but as far as the store in falls city nebraska they are great to work with and have always been there when needed thanks"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mardell Rutledge

December 16, 2025

5  out of  5
rating by Mardell Rutledge
"Jeremy was very friendly and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anne Martin

December 9, 2025

5  out of  5
rating by Anne Martin
"Matt and his Staff are always very kind, helpful and knowledgeable about my insurance questions. We have been with their branch for many years and highly recommend them!"
We responded:
"Thank you Anne! We appreciate the kind words."
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Nicki Welch

December 2, 2025

5  out of  5
rating by Nicki Welch
"They are always great to work with!"
We responded:
"Thank you Nicki! We appreciate your business. "
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Jack Bangert

November 6, 2025

5  out of  5
rating by Jack Bangert
"Great customer service!"
We responded:
"Thank you Jack! We appreciate you and your family. Have a wonderful holiday weekend. "
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michael summers

November 1, 2025

5  out of  5
rating by michael summers
"Jeremy at this office is super excellent he is always checking on us and making things are going well. Only one claim in 7 years and they always put forth effort"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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THE HEASTAN’S

October 29, 2025

5  out of  5
rating by THE HEASTAN’S
"Super nice ppl ! And will help u with all of ur insurance needs ! Easy to contact as well that’s always a plus ❤️"
We responded:
"That’s great! I am happy to hear we helped you with all your insurance needs. We try to be kind and help explain all your coverage. Thank you for the great review. "
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Bryce Stanley

October 29, 2025

5  out of  5
rating by Bryce Stanley
"Matt and his team are great to work with! Highly recommend if you’re tired of a 1-800 insurance company."
We responded:
"Wow Bryce, thank you for the great review. This is one of our key points we try to highlight for people. "
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Carmen Mendenhall

October 14, 2025

5  out of  5
rating by Carmen Mendenhall
"Matt is so great to work with. He is does a great job at finding you all the discounts available or working different policy's to find the best price."
We responded:
"Thank you Carmen! We thrilled you had such a great experience. "
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Jasmine Cash

October 3, 2025

5  out of  5
rating by Jasmine Cash
"Great people to work with!"
We responded:
"Thank you Jasmine! We appreciate having great customers like you. "
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Jason Bredemeier

September 16, 2025

5  out of  5
rating by Jason Bredemeier
"The State Farm in Falls City always provides fantastic service! Matt and Jeremy have helped us with our insurance needs anytime that we have had issues with our home or cars. They are the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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McCartney Auto Body

September 15, 2025

5  out of  5
rating by McCartney Auto Body
"Great experience and easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Morgan Hillyard

September 11, 2025

5  out of  5
rating by Morgan Hillyard
"Jeremy went above and beyond to help me save money on my home and auto insurance. He’s always honest and makes sure you know everything about your police. I am grateful for this group helping me along the way."
We responded:
"Thank you so much, Morgan! We’re thrilled to hear Jeremy was able to help you save money and provide clarity on your policies. We truly appreciate your trust in our team and look forward to continuing to be here for you whenever you need us."
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Don Hogue

September 3, 2025

5  out of  5
rating by Don Hogue
"Matt Kirkendall - State Farm Insurance agency has been a huge supporter of our community's events. Monetary supporter of youth basketball camps, tee box sponsor for or annual athletic golf fundraiser. Matt is a Falls City High School graduate and continues to support his alma mater. Matt and all of his team are huge part of what Falls City is about."
We responded:
"Coach, thank you so much for your kind words and for taking the time to leave this review. It means a lot coming from someone who has had such a big influence on my life and so many others in our community. Falls City has always been home, and being able to give back to the programs, teams, and kids that shaped me is truly an honor. I’m grateful for the support of my team here at State Farm and proud that together we can continue to invest in the future of Falls City."
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Tonya Janke

August 25, 2025

5  out of  5
rating by Tonya Janke
"Whenever I have a question, Mr. Kirkendall or his team respond promptly. Thanks for being AMAZING! You deserve more than 5 stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Denise Daake

August 25, 2025

5  out of  5
rating by Denise Daake
"Jeremy is always helpful and very knowledgeable about the insurance business. He can answer your questions and is quick to help with requests. This is truly the benefits of living in a small town."
We responded:
"Thank you so much, Denise! We’re grateful for your kind words about Jeremy. His knowledge and dedication to helping our clients truly make a difference, and we’re glad you feel the benefit of that small-town care and service. We appreciate your support and trust!"
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Doug Goltz

August 19, 2025

5  out of  5
rating by Doug Goltz
"Always appreciate the professionalism and timely service. Thanks."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"