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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valerie Buckminster

June 12, 2025

5  out of  5
rating by Valerie Buckminster
"Exceptional customer service & always very efficient with work"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Faith Allgood

June 11, 2025

5  out of  5
rating by Faith Allgood
"Easy to work with and made the process quick!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Whitney Wood

June 9, 2025

5  out of  5
rating by Whitney Wood
"Always willing to help me get the right insurance/life insurance when needed."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Werts

June 5, 2025

5  out of  5
rating by Amy Werts
"We have been customers of State Farm for many years. We have always received prompt attention to our needs. They have competent, reliable staff that are friendly and helpful. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Doug Goltz

June 4, 2025

5  out of  5
rating by Doug Goltz
"Always appreciate the professionalism and timely service. Thanks."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kris Lampson

June 1, 2025

5  out of  5
rating by Kris Lampson
"I'm happy I switched to State Farm! I have more coverage on my house and car than I did with other place at the same price! And I love they are in town and can go see them for any reason and not have to call. They have been welcoming and don't personally know any of them in the office and feel like I'm treated as if I've been a long time friend! Customer service has been great! I wish I had checked into State Farm a very long time ago, and had I not been dropping something off for someone else I would unfortunately still be with the other insurance place. I just asked some questions out of curiosity while there and it didn't take long and I was sold and switched insurance companies. And have been happy I did ever since I did!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Stop by anytime."
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Molly Collins

May 30, 2025

5  out of  5
rating by Molly Collins
"Great customer service. Staff is always available."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Vickie Adams

May 26, 2025

5  out of  5
rating by Vickie Adams
"Kelcie was awesome - polite, friendly, professional and kept us on track. She did an excellent job explaining different areas of our policy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Cindy Wisdom

Cindy Wisdom

May 21, 2025

5  out of  5
rating by Cindy Wisdom
"Very friendly and knowledgeable. Able to promptly help when needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sheila Dishong

May 19, 2025

5  out of  5
rating by Sheila Dishong
"I have had good experiences with State Farm and you all"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Roberta Watson

May 16, 2025

4  out of  5
rating by Roberta Watson
"It's a good insurance company to be with."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Diego Hernandes

May 14, 2025

5  out of  5
rating by Diego Hernandes
"Good people amazing customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lydia Gyhra

May 14, 2025

5  out of  5
rating by Lydia Gyhra
"Super friendly customer service and they responded within a few hours of inquiry!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jenny Strecker

May 1, 2025

5  out of  5
rating by Jenny Strecker
"Courtney and Jeremy are so great to work with. Always a quick and professional crew to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ron Loughridge

May 1, 2025

5  out of  5
rating by Ron Loughridge
"I have had insurance with them for 7 years. They are great to work with."
We responded:
"Thank you, Ron, for your continued loyalty. Let us know if you need anything at all. "
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Celeste Jones

April 30, 2025

5  out of  5
rating by Celeste Jones
"Jeremy is wonderful and always willing to help!!!"
We responded:
"Thank you Celeste! Jeremy loves helping you and your family with all your insurance needs. "
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Carrie Clark

April 29, 2025

5  out of  5
rating by Carrie Clark
"Courteous, knowledgeable, great to work with. Wouldn't hestitate to recommend his office to anyone for their insurance needs"
We responded:
"Thank you Carrie. I am happy that we are able to help you with your insurance needs!"
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Stephanie

April 22, 2025

5  out of  5
rating by Stephanie
"Everyone at the State Farm office in Falls City is very friendly and knowledgeable. I am working on remodeling a house and Jeremy has been a great about helping keep my policy accurate with all the changes happening. I know whenever I call, they will do everything they can to assist me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Travis Carnahan

April 22, 2025

5  out of  5
rating by Travis Carnahan
"Jeremy has been great to work with. He always gets back to you in a timely manner and is happy to help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Hersh

April 22, 2025

5  out of  5
rating by James Hersh
"Got on my estimate fast! regardless of being packed. Thanks guys!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Taylor McLaughlin

Taylor McLaughlin

April 17, 2025

5  out of  5
rating by Taylor McLaughlin
"Courtney went above and beyond for us! She did an incredible job at explaining in detail what we needed for our family. While keeping us within our budget. We would recommend her to anyone!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Courtney provided such a great experience and was able to help your family while staying within budget. We truly appreciate your recommendation and are grateful for the opportunity to serve your family! "
Profile photo of Denise Wolney

Denise Wolney

April 11, 2025

5  out of  5
rating by Denise Wolney
"Great customer service! Appreciate Jeremy’s attention to detail to customize just the right plan for our family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Garrett Alsup

April 9, 2025

5  out of  5
rating by Garrett Alsup
"Very professional and always helpful."
We responded:
"Thank you for the kind words Garrett. I am glad we were able to help you with your insurance. "
Profile photo of Kelcie Bentley

Kelcie Bentley

March 6, 2025

5  out of  5
rating by Kelcie Bentley
"This office has been able to answer all my insurance questions and concerns. Super helpful and kind staff."
We responded:
"Thank you for the kind words. We’re so glad we could help answer all your questions. If you have any more questions we’re always here to help. "
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Tina Waggoner

May 14, 2024

5  out of  5
rating by Tina Waggoner
"Matt was very helpful and informative"
We responded:
"Thank you Tina. Let me know if there is anything else we can help you with. "