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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of McKale Burke

McKale Burke

July 30, 2026

5  out of  5
rating by McKale Burke
"Very courteous and informational"
We responded:
"Thank you for the 5-star review, McKale! We’re glad you found the service courteous and informative. We appreciate your support and hope to see you again soon."
Profile photo of Caroline

Caroline

July 27, 2026

5  out of  5
rating by Caroline
"Hunter made the entire process quick, easy, and stress free! She was friendly, professional, and very responsive. She answered all of my questions and sent all of my documents over right away, making everything seamless. I really appreciated how efficient and helpful she was. Excellent customer service. I highly recommend working with Hunter!"
We responded:
"Hi Caroline, thank you for the wonderful 5-star review! We’re so glad to hear Hunter made the process quick, easy, and stress-free, and that her responsiveness and helpfulness made everything seamless. We truly appreciate your recommendation and support!"
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paige frederick

July 23, 2026

5  out of  5
rating by paige frederick
"Great service!"
We responded:
"Thank you, Paige! "
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Rebecque Turner

July 20, 2026

5  out of  5
rating by Rebecque Turner
"We make a lot of changes. Matt Kirkendall's office is always, friendly, pleasant and helpful."
We responded:
"Thank you so much, for your kind words and your 5-star review! We truly appreciate your trust in our office. It means a lot to hear that you consistently find our team friendly, pleasant, and helpful. We’re grateful for the opportunity to assist you and look forward to being here whenever you need us. Thanks again for your support!"
Profile photo of Blake Frederick

Blake Frederick

July 16, 2026

5  out of  5
rating by Blake Frederick
"Very helpful staff and extremely capable in informing you wof what you are signing up for."
We responded:
"Thank you, Blake. We work hard to keep our customers informed."
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robert conlin

July 16, 2026

5  out of  5
rating by robert conlin
"After a storm i am always reached out to to make sure we dont need help with anything and I've inquired about quotes on updating vehicles and i get a response within the hour! I have nothing but great things to say about this Agency!"
We responded:
"Thank you so much, for your kind words and for taking the time to leave us a review! We truly appreciate your trust in our agency. Being proactive after storms and providing quick, responsive service are things we take pride in, so it means a lot to know that it has made a difference for you. Thanks again for your support, and we’re always here whenever you need us!"
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Bruce Van Albert

July 14, 2026

5  out of  5
rating by Bruce Van Albert
"I deal with insurance as part of my business, and this office in particular is a pleasure to work with. The staff are always professional, knowledgeable, and eager to help find solutions."
We responded:
"Thank you so much, Bruce! We truly appreciate you taking the time to leave such a thoughtful review. It means a great deal to our team to hear that you’ve had a positive experience working with us. We strive to provide knowledgeable, professional service and help our customers find the right solutions for their insurance needs. Thank you for your trust and support. We look forward to continuing to work with you!"
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john Russell

June 28, 2026

5  out of  5
rating by john Russell
"Matt and his crew are great!"
We responded:
"Thank you, we try our best! "
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Stephanie Mccartney

June 24, 2026

5  out of  5
rating by Stephanie Mccartney
"Great and friendly service."
We responded:
"Thank you, Stephanie! "
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Brent Parsons

June 10, 2026

5  out of  5
rating by Brent Parsons
"Jeremy Kirkendall in the Falls City State Farm office has helped me over the last few months on a couple of different occasions. I live out of state and he has gone above and beyond in tracking down information to assist me. Many Thanks!"
We responded:
"Thank you, Brent! We greatly appreciate your kind words and your trust in our team. Jeremy takes a lot of pride in helping our customers, and we’re thrilled to hear he went above and beyond for you. Thank you for choosing our Falls City State Farm office, and please don’t hesitate to reach out if there’s ever anything we can do for you."
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Anne Crofford

June 9, 2026

5  out of  5
rating by Anne Crofford
"I absolutely love our friends at State Farm. Always so helpful!! We have been with State Farm here in Falls City for years :)"
We responded:
"Thank you Anne! We appreciate you. "
Profile photo of Matthew Uher

Matthew Uher

June 9, 2026

5  out of  5
rating by Matthew Uher
"State Farm of Falls City and Agent Matt Kirkendall and Co. are wonderful to work with and are always willing accommodate us as clients. Thanks Matt!"
We responded:
"Thank you so much for your kind words and support. It means a great deal coming from someone who has been such an important mentor and coach in my life. We truly appreciate your trust and are always here to accommodate your needs. Looking forward to continuing to work together!"
Profile photo of Amber Thompson

Amber Thompson

June 4, 2026

5  out of  5
rating by Amber Thompson
"They are great to work with always gets us what we need right away"
We responded:
"Thank you Amber! "
Profile photo of Dave Meinzer

Dave Meinzer

June 1, 2026

5  out of  5
rating by Dave Meinzer
"I highly recommend this local team if you want top-tier insurance coverage."
We responded:
"Thank you for the kind words, Dave! "
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Lisa Auxier

May 28, 2026

5  out of  5
rating by Lisa Auxier
"Always on top of our needs, courteous and professional"
We responded:
"Thank you Lisa. We appreciate you. "
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Josh Vogt

May 12, 2026

5  out of  5
rating by Josh Vogt
"Very fast at getting me a quote and it was much lower than I paying right now. Super friendly and easy to work with."
We responded:
"That’s great to hear Josh! Thank you for the 5 stars. "
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Megan Nelson

April 30, 2026

5  out of  5
rating by Megan Nelson
"Everyone is always so helpful and really work to do the best job for you they can!!!"
We responded:
"Thank you for the kind words Megan. We appreciate you and your family. "
Profile photo of Nevaeh Honea

Nevaeh Honea

April 28, 2026

5  out of  5
rating by Nevaeh Honea
"Hunter helped me set up a smoking deal for Life insurance, Auto insurance, and renters insurance where I’m saving a ton of my my monthly expenses. I appreciate her a lot!"
We responded:
"That is great to hear! We are happy that you had such a great experience. We are glad to have you part of the State Farm Family. "
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Cathrene Gutshall

April 13, 2026

5  out of  5
rating by Cathrene Gutshall
"Always on top of everything and willing to help out with any questions we have."
We responded:
"Thank you, Cathrene, for your kind words and 5-star review. We truly appreciate your trust and are always happy to help with any questions. It was a pleasure working with you, and we look forward to assisting you again in the future."
Profile photo of Michael Flaherty

Michael Flaherty

April 6, 2026

5  out of  5
rating by Michael Flaherty
"I've always been treated like I'm the only customer and that makes me feel important. Thanks for the great service."
We responded:
"Michael, thank you for the kind words. It truly means a lot to hear that you felt taken care of and valued. That is exactly the experience we strive to create for every client. We appreciate your trust and look forward to continuing to serve you."
Profile photo of Mary Sims

Mary Sims

April 3, 2026

5  out of  5
rating by Mary Sims
"Warm welcome walking in the door. Friendly staff, and I was so impressed and comfortable I went ahead and grabbed a policy on my car then added renters insurance too. Another year with State Farm and we figured out how to lower my rate and get more coverage Shout Out to Courtney , she is really looking out for my families best interests and future unforseen situations. I can't ask for more, Thank you so much 💗."
We responded:
"Thank you Mary. I am glad you received a warm welcome. "
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Stefanie Wenz

April 2, 2026

5  out of  5
rating by Stefanie Wenz
"Great customer service!"
We responded:
"Thank you Stefanie. We are very blessed with the foundation that was put in place from the prior agent. "
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Lori S.

March 27, 2026

5  out of  5
rating by Lori S.
"Always there when I need them!"
We responded:
"Thank you, Lori! We try our best to be there for everyone. "
Profile photo of Montana Jones

Montana Jones

March 10, 2026

5  out of  5
rating by Montana Jones
"Always helpful even outside normal hours!"
We responded:
"Thank you Montana! We try to be there when are customers need us. "
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South O Office

March 5, 2026

5  out of  5
rating by South O Office
"great service, friendly and courteous, quick and responsive"
We responded:
"Thank you! We truly strive for this everyday. "