Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Wisdom

Cindy Wisdom

May 21, 2025

5  out of  5
rating by Cindy Wisdom
"Very friendly and knowledgeable. Able to promptly help when needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sheila Dishong

Sheila Dishong

May 19, 2025

5  out of  5
rating by Sheila Dishong
"I have had good experiences with State Farm and you all"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Roberta Watson

Roberta Watson

May 16, 2025

4  out of  5
rating by Roberta Watson
"It's a good insurance company to be with."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Profile photo of Diego Hernandes

Diego Hernandes

May 14, 2025

5  out of  5
rating by Diego Hernandes
"Good people amazing customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Lydia Gyhra

Lydia Gyhra

May 14, 2025

5  out of  5
rating by Lydia Gyhra
"Super friendly customer service and they responded within a few hours of inquiry!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jenny Strecker

Jenny Strecker

May 1, 2025

5  out of  5
rating by Jenny Strecker
"Courtney and Jeremy are so great to work with. Always a quick and professional crew to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ron Loughridge

Ron Loughridge

May 1, 2025

5  out of  5
rating by Ron Loughridge
"I have had insurance with them for 7 years. They are great to work with."
We responded:
"Thank you, Ron, for your continued loyalty. Let us know if you need anything at all. "
Profile photo of Celeste Jones

Celeste Jones

April 30, 2025

5  out of  5
rating by Celeste Jones
"Jeremy is wonderful and always willing to help!!!"
We responded:
"Thank you Celeste! Jeremy loves helping you and your family with all your insurance needs. "
Profile photo of Carrie Clark

Carrie Clark

April 29, 2025

5  out of  5
rating by Carrie Clark
"Courteous, knowledgeable, great to work with. Wouldn't hestitate to recommend his office to anyone for their insurance needs"
We responded:
"Thank you Carrie. I am happy that we are able to help you with your insurance needs!"
Profile photo of Stephanie

Stephanie

April 22, 2025

5  out of  5
rating by Stephanie
"Everyone at the State Farm office in Falls City is very friendly and knowledgeable. I am working on remodeling a house and Jeremy has been a great about helping keep my policy accurate with all the changes happening. I know whenever I call, they will do everything they can to assist me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Travis Carnahan

Travis Carnahan

April 22, 2025

5  out of  5
rating by Travis Carnahan
"Jeremy has been great to work with. He always gets back to you in a timely manner and is happy to help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of James Hersh

James Hersh

April 22, 2025

5  out of  5
rating by James Hersh
"Got on my estimate fast! regardless of being packed. Thanks guys!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Taylor McLaughlin

Taylor McLaughlin

April 17, 2025

5  out of  5
rating by Taylor McLaughlin
"Courtney went above and beyond for us! She did an incredible job at explaining in detail what we needed for our family. While keeping us within our budget. We would recommend her to anyone!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear Courtney provided such a great experience and was able to help your family while staying within budget. We truly appreciate your recommendation and are grateful for the opportunity to serve your family! "
Profile photo of Denise Wolney

Denise Wolney

April 11, 2025

5  out of  5
rating by Denise Wolney
"Great customer service! Appreciate Jeremy’s attention to detail to customize just the right plan for our family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Garrett Alsup

Garrett Alsup

April 9, 2025

5  out of  5
rating by Garrett Alsup
"Very professional and always helpful."
We responded:
"Thank you for the kind words Garrett. I am glad we were able to help you with your insurance. "
Profile photo of Kelcie Bentley

Kelcie Bentley

March 6, 2025

5  out of  5
rating by Kelcie Bentley
"This office has been able to answer all my insurance questions and concerns. Super helpful and kind staff."
We responded:
"Thank you for the kind words. We’re so glad we could help answer all your questions. If you have any more questions we’re always here to help. "
Profile photo of Tina Waggoner

Tina Waggoner

May 14, 2024

5  out of  5
rating by Tina Waggoner
"Matt was very helpful and informative"
We responded:
"Thank you Tina. Let me know if there is anything else we can help you with. "
Profile photo of Amanda Powell

Amanda Powell

March 4, 2024

5  out of  5
rating by Amanda Powell
"Everyone in the office is kind and great to work with. They explain everything in detail and in a way that is easy to understand."
We responded:
"Thank you Amanda for the review! It was great seeing you in the office. Happy to help you will all of your insurance needs. "
Profile photo of Indi & Jaycee

Indi & Jaycee

November 6, 2023

5  out of  5
rating by Indi & Jaycee
"10/10 service here. Highly recommend. Plus they have the best prices around, glad that i'll be using StateFarm for Home and Auto Insurance."
We responded:
"Thank you, it was great speaking with you. Congratulations on the new purchase! "
Profile photo of Brandon Brown

Brandon Brown

October 4, 2023

5  out of  5
rating by Brandon Brown
"Very helpful insurance company"
We responded:
"Thank you Brandon"
Profile photo of markeya peden

markeya peden

September 11, 2023

5  out of  5
rating by markeya peden
"Matt explained everything. 5☆ all the way."
We responded:
"Thank you Markeya! It was great seeing you in the office today. We are glad to hear we explained everything just right for you. Insurance can be confusing and that’s why we are here for you. "
Profile photo of Da M

Da M

September 2, 2023

5  out of  5
rating by Da M
"Great company for all your insurance you need life and homeowners and apartment insurance and many more."
We responded:
"Thank you Dawn for the kind words. It was great to see you in the office."
Profile photo of Michael Myers

Michael Myers

August 18, 2023

5  out of  5
rating by Michael Myers
"Everyone in this office are always very friendly and knowledgeable."
We responded:
"Thank you Michael! We appreciate your business and happy to answer all of your questions. "
Profile photo of Amy M.

Amy M.

August 15, 2023

5  out of  5
rating by Amy M.
"Just the most helpful, friendliest group of people! What you want in your corner when you need help!"
We responded:
"Thank you Amy. We appreciate you!"
Profile photo of Lisa Russell

Lisa Russell

July 12, 2023

5  out of  5
rating by Lisa Russell
"This is such an amazing office to work with. Matt is a very helpful and an awesome agent! Everyone's customer service always goes above and beyond in this office."
We responded:
"I’m glad we were so helpful for you Lisa. We pride ourselves on our customers service. "